BlackBerry Enterprise Server TechNotes

Information relating to the installation and configuration of BlackBerry Enterprise Server 4.x and 5.x mobile messaging platform.

 

BlackBerry Enterprise Server for IBM Lotus Domino Compatibility Matrix (PDF)

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Category: BlackBerry Enterprise Server TechNotes

Research in Motion have released an updated Compatibility Matrix for BlackBerry Enterprise Server for IBM Lotus Domino

 

 

Active Image Download: BlackBerry Enterprise Server for IBM Lotus Domino Compatibility Matrix (PDF)


Configure the BlackBerry Admin Service instances in a pool to communicate across network subnets

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Category: BlackBerry Enterprise Server TechNotes
The instances in the BlackBerry Administration Service pool use multicast UDP to communicate with each other.

If the BlackBerry Administration Service instances are located in different network subnets and your organization's network configuration does not permit multicast UDP across the network subnets, you must configure the BlackBerry Administration Service instances to use TCP to communicate with each other. For example, if your organization uses a UDP peer-to-peer firewall filter, you must configure the BlackBerry Administration Service instances to use TCP to communicate across the network subnets.

  1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > BlackBerry Administration Service.

  2. Click Edit component.

  3. In the BlackBerry Administration Service pool drop-down list, click TCP with TCP PING.

  4. Click Save all.

  5. Stop all of the BlackBerry Administration Service instances, restart one BlackBerry Administration Service instance, and then restart the remaining BlackBerry Administration Service instances.

"Wrong DST switch mode" appears in the BlackBerry Messaging Agent log

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Category: BlackBerry Enterprise Server TechNotes
The following lines appear throughout the day in the BlackBerry Messaging Agent (MAGT) log:

[30000] (12/10 12:46:00.103):{0x1288} Wrong DST switch mode=2. Currently only mode 0 and 1 are supported


In BlackBerry Enterprise Server 5.0 SP2, additional logging captures the status of unsupported time zones. In this instance, DST Switch mode 2 applies to Iran and Iraq time zones that are present on the BlackBerry smartphone, but have not yet been designed for Windows Server®, Lotus Domino Server, or the BlackBerry Enterprise Server.

The error is intended to be informational and does not indicate that there are any issues on the BlackBerry Enterprise Server.

BES for Domino v4.1 Point Releases

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Category: BlackBerry Enterprise Server TechNotes

This table will assist you in determining the patch revision (Service Pack and Maintenance Release) that has been installed on you BlackBerry Enterprise Server for Lotus Domino.

In order to determine the version, issue the following command on the Domino server console:

tell bes about

 

4.1.0.41  BlackBerry Enterprise Server for Lotus Domino v4.1 
4.1.0.41 BlackBerry Enterprise Server for Lotus Domino v4.1 HF1 
4.1.1.12  BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 1
4.1.1.13  BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 1 HF 1
4.1.1.15 BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 1 HF 2
4.1.1.24 BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 1 HF 3
4.1.2.23 BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 2
4.1.2.25  BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 2 HF 1    
4.1.2.28  BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 2 HF 2    
4.1.2.29  BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 2 HF 3    
4.1.2.29  BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 2 HF 4    
4.1.3.18  BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 3        
4.1.3.19  BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 3 HF 1    
4.1.3.22  BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 3 HF 2
4.1.4.13  BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 4
4.1.4.17 BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 4 MR 1 
4.1.4.20
 BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 4 MR 2
4.1.4.25
 BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 4 MR 3
4.1.5.33 BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 5
4.1.5.38 BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 5 MR 1
4.1.6.12 
 BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 6
4.1.6.19 BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 6 MR 1
4.1.6.26 BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 6 MR 2
4.1.6.31
 BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 6 MR 3
4.1.6.39
 BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 6 MR 4
4.1.6.48 BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 6 MR 5
4.1.6.51
 BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 6 MR 6
4.1.6.55
 BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 6 MR 7
4.1.7.17
 BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 7
4.1.7.19
 BlackBerry Enterprise Server for Lotus Domino v4.1 Service Pack 7 MR 1

 

 

  1. Unable to update to BES version 4.1 SP7 from BES 4.1.6 MR8
  2. Required Updates to Firewall and BlackBerry Enterprise Server Configuration Settings for EMEA region
  3. BlackBerry: Required Updates to Firewall and BlackBerry Enterprise Server Configuration Settings
  4. Support for Microsoft SQL Server 2008

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