BlackBerry Enterprise Server TechNotes

Information relating to the installation and configuration of BlackBerry Enterprise Server 4.x and 5.x mobile messaging platform.

 

With the introduction of BlackBerry Device Software 6.0, the following IT policies are available to BlackBerry Enterprise Server administrators.

Wi-Fi Internet Access Path

Specify how a BlackBerry device must access the Internet for Wi-Fi® profiles that are configured for your organization. If you do not set this rule, a default value of "Auto-select" will be used. This rule applies only to Java-based BlackBerry devices version 6.0.0 and higher

  • Access through Wi-Fi - the device must access the Internet over a Wi-Fi connection.
  • Access through BlackBerry MDS Connection Service - the device must access the Internet through the BlackBerry MDS Connection Service.
  • Auto-select - the device will automatically select between the different access modes such as Wi-Fi or BlackBerry MDS Connection Service.

Disable Feeds application IT policy rule

The Feeds application permits a BlackBerry smartphone user to monitor activity in a social networking account and read the latest news and information in a web feed. This rule specifies whether a BlackBerry smartphone can run the Feeds application.

  • No - A BlackBerry smartphone can run the Feeds application
  • Yes - The BlackBerry smartphone cannot run the Feeds application

Prevent BlackBerry Podcasts IT policy rule

BlackBerry Podcasts permits a user to view, manage, and play any audio podcasts or video podcasts that are stored on the BlackBerry smartphone or in an external memory file system. This rule specifies whether a BlackBerry smartphone user can run BlackBerry Podcasts on a BlackBerry smartphone.

Settings

  • No - A user can run BlackBerry Podcasts on a BlackBerry smartphone
  • Yes - A user cannot run BlackBerry Podcasts on a BlackBerry smartphone

Prevent RSS Feeds IT policy rule

This rule specifies whether a BlackBerry smartphone user can use the Feeds application on a BlackBerry smartphone to subscribe to web feeds. A BlackBerry smartphone can use this IT policy rule only if the Disable Feeds Application IT policy rule is also configured.

Settings

  • No - The user can use the Feeds application to subscribe to web feeds
  • Yes - The Feeds application cannot subscribe to web feeds

Prevent uploading of videos to YouTube IT policy rule

This rule specifies whether a BlackBerry smartphone user can upload videos to YouTube® using the YouTube video uploader for BlackBerry smartphones.

Settings

  • No - A user can upload videos to YouTube using the YouTube video uploader for BlackBerry smartphones
  • Yes - A user cannot upload videos to YouTube using the YouTube video uploader for BlackBerry smartphones

Content Protection Usage IT policy rule

If a user turns on content protection, the user can configure a locked BlackBerry smartphone to encrypt stored user data and data that the locked BlackBerry smartphone receives. When a user turns on content protection, a locked BlackBerry smartphone is designed to use AES-256 encryption to encrypt stored data. This rule specifies whether a BlackBerry smartphone user can turn on content protection for a BlackBerry smartphone.

Settings

  • Allowed - Administrator or a user can turn on content protection
  • Disallowed - To prevent an administrator or a user from turning on content protection

Notes

  • For more information about content protection, see the BlackBerry Enterprise Solution Security Technical Overview.
  • To turn on content protection, the Content Protection Strength IT policy rule must be configured or a user must configure the option on the BlackBerry smartphone in the device options.

Disable Browsing Of Remote Shared Folders IT policy rule

This rule specifies whether a BlackBerry smartphone user can browse shared folders and files located on the servers in your organization's network using the file browser on a BlackBerry smartphone.

Settings

  • No - A user can browse shared folders and files located on the servers in your organization's network using the file browser on a BlackBerry smartphone
  • Yes - A user cannot browse shared folders and files located on the servers in your organization's network using the file browser on a BlackBerry smartphone

Force Display IT Policy Viewer Icon on Homescreen IT policy rule

The IT policy viewer permits a user to view IT policy rules from the Security policy group and Password policy group that have values configured for the BlackBerry smartphone by the administrator. Only BlackBerry smartphones that are active on a BlackBerry Enterprise Server include the IT policy viewer. This rule specifies whether a BlackBerry smartphone displays the IT Policy Viewer icon in the Application folder on the BlackBerry smartphone.

Settings

  • No - The IT Policy Viewer icon does not appear in the Application folder. A BlackBerry smartphone user can change the device options so that the IT Policy Viewer icon appears in the Application folder
  • Yes - If the IT Policy Viewer icon is to appear in the Application folder on the BlackBerry smartphone. If this rule is changed to Yes, a user cannot change the options on the BlackBerry smartphone

Research in Motion have released an updated Compatibility Matrix for BlackBerry Enterprise Server Express

 

 

Active Image Download:  BlackBerry Enterprise Server Express Compatibility Matrix (PDF)


The BlackBerry Enterprise Server will not immediately send an update as to whether a message is read or unread in the Lotus Notes client on a BlackBerry smartphone users computer.

The BlackBerry Enterprise Server will send these updates as part of Over The Air Folder Management (OTAFM) as part of a folder rescan. This rescan is done at a random time between 30 and 60 minutes for each user.

There is no way to instigate an immediate update to the status of read/unread marks to an individual BlackBerry smartphone user on the BlackBerry Enterprise Server. However an individual BlackBerry smartphone user can use the Reconcile Now feature, from the Options menu in the message list to request an immediate reconciliation of the current status with the mail file.

Research in Motion have released an updated Compatibility Matrix for BlackBerry Enterprise Server for Microsoft Exchange

 

Active Image Download:  BlackBerry Enterprise Server for Microsoft Exchange Compatibility Matrix (PDF)


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